Great service and even better customer service. Tyi was great.
Tarin did an amazing job. He exceeded our expectation. The resident manager and I (homeowner) appreciated his positive attitude and professionalism. He explained everything to detail and had visuals (pictures) to go along with it. Would highly recommend Tarin working on any job.
Customer service was excellent and someone was able to come by the day I called. Jai was thorough and worked quickly to meet our needs. He did an amazing job and was very easy to work with.
Kai was on time, friendly, professional, and knowledgable.He took the time to explain necessary things, but did not take too long for the overhaul job to be completed. He seemed genuinely happy to be helping me out with my plumbing.
Jai and the entire All Aloha Plumbing group were friendly and professional from day one. They were able to come out on short notice, give me three estimates (with good, better, best options) and perform all the work needed within a 72-hour timespan. No other company I reached out to was able to do that. AAP provided fair and transparent prices, and was even willing to guarantee their work for a much longer time period than their competition. I would highly recommend Jai and the All Aloha Plumbing crew for peace of mind that your plumbing issues will get fixed, for good.
All Aloha Plumbing responded to my request on yelp. Heather helped me schedule my appt. Stephanie did a follow up call. My technician Jai was very professional and knowledgeable on my toilet repair, he explained & showed the damages of the toilet. Jai did an excellent job from start to finish. Thank You.
Ty was very helpful and professional. He did excellent work and was very thorough. Very considerate in keeping in mind with my budget. I will definitely recommend All Aloha Plumbing and will definitely call Ty for all my plumbing repairs.
Ty and Joe were the technicians on the visit. They assessed the problem of a non-draining bathroom sink and while the initial estimate given to clean out the drain was acceptable, they adjusted the charges to reflect time spent to clean the drain which was a pleasant surprise! Also gave a kupuna discount which was also great. Drain runs well now. Guys were on time within the window given and did a great job!
Called Saturday, spoke to Stephanie who helped me schedule my repair visit for Monday (only day available because of work) with Ty. Kept me informed and follow up with a call and an email. Tech Ty arrived, assessed the work I wanted/needed done, gave me options and started on the job asap. Replaced old pressure regulator (which was running high) and replaced the old corroded shower water valve (American Standard-no longer available). All done in one day!!Note: developers (Gentry) built with low grade pipes that becomes brittle over time. Ty had to do more than a simple job, putting more doable pipe and connectors. We are at peace knowing the job is done right with warranty to back the work.Mahalo! All Aloha Plumbing, Stephanie and Ty!! Job well done!!
Jai was prompt and diagnosed the issue right away. Drain was cleaned in under an hour. Very professional and will call again for future plumbing issues.
Jai was extremely professional, polite and very clear when explaining the work. I highly recommend him and the company for their services
James was very pleased professional and friendly and you could tell he knew what he was doing because he worked in a timely manner, 10/10 would use again
Justin did a fabulous job on my drain and replaced the disposal. He took the time to explain the procedure and cost of the service.Thank you Justin “great job”.
Kai was again punctual, courteous, professional and very knowledgeable. With very thorough work along with explanations and options given, Kai is easy to talk to and trustworthy. Office staff is always friendly and understanding of how stressful plumbing issues can be. Highly recommended All Aloha Plumbing!
Mana was very informative with what he was doing and why he was doing it. I would highly recommend Hawaii Drain Pros.
Technician came in a reasonable time considering it was a Sunday, same day emergency call. Faucet was replaced with no issues. Great Customer Service even after my service call. Would definitely use them for future plumbing issues.
Justin was excellent all around from the coordination and install. Very friendly, open, and timely. Did an entire water heater replacement for us when ours failed. Couldn’t be happier with the service and result. Thanks Justin.
Excellent service! Mahalo!
Very prompt and friendly service.
Kawika was knowledgeable and professional. Followed his recommendation of flushing the anti-siphon valve instead of replacing. Problem fixed.
Technician was awesome. Arrived on time, frequently called me to keep me updated. Very professional. Will use again in future and highly recommend
Nice guys. Very informative and professional.
I was fortunate enough to have Frank dispatched to our property. Not only did he detect and resolve the issue, he educated me and helped me understand things that usually takes years to experience. This was service that I deserve every time I call a contractor. Mahalo HDP🤙🏽
This Justin is the man. He explained to me different solution to where I have to pick. Overall A+ in my book
Mana is a wonderful, efficient worker!
Fantastic, personable, from the office ladies who took my call to Justin and Rosalinda doing the service call! Cannot say enough good things about them! Customer for life!
The receptionist and technicians were friendly and knowledgeable. They gave excellent service and they cleared the difficult drain blockage in the pipes under the house. I gave 4 stars instead of 5 because the price was high.
My mother used the service in her Honolulu condominium and was extremely satisfied with both visits - to assess the problem and to reset the toilet.
Justin was great, and professional
Excellent knowledge and service.
Service person was very knowledgeable about our specific issue with drain in pool deck.
Very good. Justin answered all my questions, did the job without any problems.
Frank is excellent and very thorough. He will not stop until it's fixed! Excellent and very fast, professional!
Identified problem quickly, explained what why the tub faucet was leaking, and replaced the tub faucet.
Very professional and knowledgeable. Rose and Justin are very courteous and were on time. Lots of aloha!!
Keone and Gosha were friendly, professional and knowledgeable. They analyzed the problems, explained what needed to be done and gave options/recommendations. Great service from call center and technicians.
Like their quick response and work
Service technicians were professional and explained options well.
Frank Salidivar at Hawaii Drain Pros was highly recommended. I’m so happy I called HDP! Frank is a professional about doing his job, friendly, personable, honest, and explained everything very thoroughly. He replaced a 80 gal solar water heater tank, controller, pump and installed an expansion tank. Frank completed the job in two days as scheduled and was on time. The job was costly and Frank asked how old I was, gave me senior discount. The office staff are so awesome, very friendly, polite, and made sure to notify me when Frank was on his way! Great customer service! If you have any plumbing issue, I highly recommend Frank and the team at Hawaii Drain Pros. Thank you Hawaii Drain Pros.
I am pleased with the fine service and professional attitude shown by Justin and Rose, the two plumbers that came to fix my problem.
Outstanding company to work with. Frank was extremely knowledgeable, professional and courteous. Very thorough analysis. Highly recommend Hawaii Drain Pros.
Very pleased. In my experience hawaii drain pros has the most responsive and best availability of the companies I've contacted. Work is fast professional. Prices are what I expect for the level of services rendered.
Frank was a professional all the way. I would recommend your company and Frank for all plumbing needs
Really exceptional customer service!
Deven is very professional and very good at what he does. Kind and friendly, did awesome work.
Friendly Employees and fast response! Professional Customer service and great job! Mahalo Mana for a great job!
Kekoa was the technician that came, he pointed out where the awful smell was coming from my neighbors house, he then performed a camera inspection of my drain system. He showed me everything that was going on in my drain system in conclusion he recommended a Hydro cleaning. I believe that he is a very Cool, Professional, Friendly young man, there is a lot more positive things I'd like to say about him but it's too much for me to text. One last thing I'd like to say, I was very impressed with Kayla's phone greeting. I called numerous different plumbing companies but I was so impressed with the way Kayla answered is the reason I chose Hawaii Drain Pros
Kekoa did a camera inspection today. He went above and beyond to explain everything to us very thoroughly as the camera was going down. We will definitely call Hawaii Drain Pros for any future problems. Kekoa was awesome!!!
Kekoa was patient explaining step by step the process of the work at hand, very professional, very clean, Aloha alive and well, my parents to were impressed with his work, ethics talk about old school, taking care of kupuna,genuine caring of them, when he finished its like we made a new friend, definitely highly recommended living up to the company name, Hawaii Drain ProsThanks again, Yagi family
I cannot speak more highly of this company and it's technician. Their customer service and timely responses from dispatch was impeccable. Our technician Justin was above and beyond professional, knowledgeable, had amazing customer service and completed everything quickly. He helped make an extremely stressful situation for me easy and stress free. Would definitely recommend and use again. Mahalo!
Frank came and diagnosed a building issue that prevented water shutdown. He handled it directly with the property management company and followed up the next visit with a flawless unistall/install of my new dishwasher plus new pipes for the sink. He was just top-notch in every aspect - came on time, communicated what he was going to do, completed the job and went over billing/payment before processing charges and made sure I understood and approved everything before proceeding.
Although they were unable to come out on a Sunday evening they scheduled an appointment for first thing Monday morning. They showed up at the time scheduled. The plumber who showed up was very friendly, knowledgeable and shared different options with me before the work began. I was very satisfied with the work and would not hesitate to use them again.
Anthony was awesome….went above and beyond. Not only completed the work that was requested but also did a fantastic job. Will definitely use their services again. Mahalo Nui Loa🤙🏾
Ryan knew his stuff, and I would use his expertise in the future.
Anthony helped clear my kitchen sink I would recommend him . Thank you.
Justin was polite professional. Gave options. Thorough inspection. Double checked repairs.Would recommend.
Mana came to the house to give me an estimate of repairs. I asked him to look at several things around the house that I had questions about. I felt like he was trustworthy and cared about doing a good job. I would definitely call on Hawaii Drain Pros again.
Justin was courteous, knowledgeable and offered other suggestions for future plumbing needs. He also replaced our 1970 sink with cast iron pipe with a new sink & cabinet along with new pvc pipe. He then cleaned up the debris and removed the unwanted items from the bathrooms.
JORDSN WAS BERY QUICK AND EXTREMELY EXPERIENCED. HE DESERVES A PAY RAISE
Had a broken pipe outside late on a sunday. They were able to dispatch someone but unfortunately, he didn't have the right tools, mainly because my shutoff valve didn't shut off the water completely, and the tool wasn't at the shop either. He was able to cap the broken pipe so we could use our water and came back the next day to finish the job. Justin was very friendly and professional. Thanks Justin and Hawaii Drain Pros.
Very profesional and efficient .
Kristopher was awesome! Really respects your house by trying his best to keep it clean. He bought his own shoe covers! Thank you Kristopher for helping us with our house.
Repair man, Kris was great. Explained everything and was upfront about the cost. It was a small caulking job, but their standard rates are $450/hr and he was here for about an hour assessing / and running water first (we couldn’t reproduce the issue unfortunately) and then finishing up the job. So he called and was able to get $100 knocked off, since it was a smaller fix. Probably pretty standard? But I also felt good hearing that if it continued to leak and turns out to be a heftier job (a second visit) the first visit would likely be covered/prorated from the cost of the second visit as it is the same issue. Definitely appreciate the peace of mind there.
Anthony was great, very professional would highly recommend
Jessica Little (Catalinajess)
Anthony came to our home to give us an estimate. He was professional and clearly followed all the courtesy steps his company put into place, which included putting booties on his shoes to keep our home clean and wearing his mask. He listened to our specific needs and took the time to reach out to his boss to ensure we were getting a complete and inclusive bid. I really appreciate the time Anthony took with us and his kind and attentive manor made me feel comfortable. He knew what we were dealing with and I was confident that he knew what he was doing. I'm not a fan of paying for an estimate, but Anthony made it worth it!